Brenwy Help Centre
How can we help?
Whether you’re getting started, managing your inbox or configuring business email, find the answers you need.
Start here
Popular help topics
Create your Brenwy Account
Register, choose a personal package and access supported services.
Read guide →Brenwy AccountSet up multi-factor authentication
Protect sign-in with an authenticator app and recovery codes.
Read guide →Brenwy MailSend an email with Brenwy Mail
Compose a message and check its delivery state.
Read guide →Brenwy BusinessConfigure business email DNS
Use your organisation’s actual Mail records and switch receiving safely.
Read guide →Billing and subscriptionsManage your subscription
Find the controls for personal packages and business billing.
Read guide →Browse help by product
Getting started
Create your account and find your way around Brenwy.
Browse articles →Brenwy Account
Sign-in, authentication, sessions and account management.
Browse articles →Brenwy Mail
Sending, organising and managing your messages.
Browse articles →Brenwy Calendar
Create events and manage your schedule.
Browse articles →Brenwy Business
Organisations, domains, membership and mailboxes.
Browse articles →Billing and subscriptions
Plans, payment management and invoices.
Browse articles →Search and Webmaster Tools
Website verification and independent search.
Browse articles →New to Brenwy?
Start with the essentials.
Create your account, explore the available services and configure your security settings.
Getting started →Something not working?
Check for a service incident.
Review monitored availability and any reported disruptions before contacting support.
Check service status →All published articles
Create your Brenwy Account
Register, choose a personal package and access supported services.
Read guide →Brenwy AccountSign in to Brenwy
Access your account and understand sign-in and recovery prompts.
Read guide →Brenwy AccountSet up multi-factor authentication
Protect sign-in with an authenticator app and recovery codes.
Read guide →Brenwy AccountReview and manage account sessions
See active sign-ins and sign out sessions you do not recognise.
Read guide →Brenwy MailSend an email with Brenwy Mail
Compose a message and check its delivery state.
Read guide →Brenwy MailOrganise your messages
Use folders and message actions to keep your mailbox manageable.
Read guide →Brenwy MailSpam and deleted messages
Check Spam and Bin and understand permanent deletion.
Read guide →Brenwy CalendarCreate a calendar event
Add an event to a calendar you can edit.
Read guide →Brenwy CalendarEdit or cancel an event
Change an event you can edit and understand recurring-event scope.
Read guide →Brenwy BusinessCreate a business organisation
Create a separate business workspace linked to your personal identity.
Read guide →Brenwy BusinessAdd and verify your business domain
Prove control of a domain using the DNS record supplied to your organisation.
Read guide →Brenwy BusinessConfigure business email DNS
Use your organisation’s actual Mail records and switch receiving safely.
Read guide →Brenwy BusinessManage organisation members
Invite existing accounts and manage roles, access and seats separately.
Read guide →Brenwy BusinessManage shared mailboxes
Set up a common address and assign eligible people without sharing passwords.
Read guide →Billing and subscriptionsManage your subscription
Find the controls for personal packages and business billing.
Read guide →Billing and subscriptionsView billing invoices
Find available invoices through the supported billing portal.
Read guide →Search and Webmaster ToolsVerify a website in Webmaster Tools
Verify domain control before accessing protected search reports.
Read guide →Private technology on your terms.
Still need help?
Describe the issue and relevant error messages. Never send passwords, recovery codes or private keys.